The exact words for the conversations no one trained you to have.
- The write-up you’ve been putting off.
- The PIP on Thursday.
- The former peer who stopped listening.
- The one who pushes back on everything.
There’s a script for each. Read it in ten minutes, walk in knowing what to say.
297 people have bought it · instant download · 30-day money-back guarantee
You’ve been rehearsing it in the shower.
The write-up you’ve been putting off. The team member who pushes back on every instruction. The PIP meeting on Thursday. You’ve drafted the opening line at red lights and deleted it a dozen times, because one wrong sentence and it’s a fight, or tears, or a call from HR.
Say the plain thing first: nobody trained you for this. You got promoted because you were good at the work. Then someone handed you people, gave you one training day a year, and left you to figure out the hardest conversations in working life alone.
That’s not a character flaw. It’s a gap. And it closes fast when someone finally hands you the words.
This is how Script 1 opens.
No blurred previews. These are the actual pages you’ll download: the situation, the prep list, the opening, and the beats of the conversation:
And because real conversations don’t follow your plan, every script branches for how people actually react:
→ Protocol: When they deny it (Part Four)
Crying, anger, denial, HR or a lawyer, silence, a crisis: each one has a full protocol. Here’s the first page of the one nobody feels ready for:
If Script 1 didn’t feel worth $97 on its own, close this page. The other nineteen won’t change your mind. If it did: there are 133 pages of exactly this.
Instant download · 30-day money-back guarantee · keep the download either way
Ten minutes of this beats two weeks of dread.
- 1Look up your situation. Twenty conversations, indexed by what’s actually happening, not by leadership theory.
- 2Read for ten minutes. The prep list, the opening, the beats, the turns, the traps. Once for the shape, once for the lines.
- 3Walk in, then document. Every script ends with what to write down, and which follow-up email pattern fits when one helps. That’s how the conversation counts.
There’s nothing to complete, no modules, no workbook guilt. You use it the week you need it, and it’s still on your phone the next time.
Every hard conversation of running a team.
The first “your work is slipping” talk · The formal performance conversation · The verbal warning and the write-up · The PIP conversation · The termination conversation · Hard worker, wrong results
The attitude problem · Chronic lateness · Conflict between two reports · The high performer everyone tiptoes around · The reset after you’ve been too easy
Taking over the team · Managing former peers · The report who pushes back on everything · The more experienced report · The work-friend recalibration
When they cry · When they get angry · When they deny it · When they bring up HR, a lawyer, or quitting · When they go silent · When it’s a crisis
Saying no to your boss · Making the case for your team · When your best person resigns · Delivering a decision you disagree with
Instant download · works on your phone · print-friendly
The system, plus the two things buyers ask for next.
133 pages · 20 situation-indexed scripts with a before-you-walk-in prep list in every one · 6 turn protocols · never-say traps with the why · documentation steps and follow-up email patterns. Two PDFs: a phone edition and a print edition.
Your company should have paid for this. The kit makes asking easy: a copy-paste request email, a one-page business justification, and how to submit the receipt.
For the meetings between the hard ones: the reset script for dead 1:1s, two agendas, forty real questions, and a cadence that holds.
$97, next to the real options.
The management books
Principles and philosophy. You still translate them into words at 11pm the night before.
Corporate communication course, on-demand
Skills-first training built for companies, priced like it.
Leadership coaching
Excellent, at $150–$300 for a single hour.
Exact Words: every script, yours permanently
Less than one coaching hour. Used the week you need it, for as long as you manage people.
Exact Words – The Manager’s Script System
One-time. Instant download. 297 people have bought it.
Instant download · secure Shopify checkout · Refund policy · For customers in the United States
What you get
- 20 full scripts: every hard conversation of running a team
- 6 protocols for when it turns: crying, anger, denial, HR or a lawyer, silence, a crisis
- Prep list, never-say traps & documentation steps in every script
- Bonus: The Reimbursement Kit
- Bonus: The 1:1 Reset Kit
Can’t I find this free on Google or Reddit?
Won’t I sound robotic reading from a script?
Who wrote this? Why should I trust it?
Use one script. If you don’t walk in steadier, full refund.
Buy it, open the script you need this week, and use it. If you don’t walk into that room steadier than you would have without it, email us within 30 days for a full refund: no questions, no forms, and you keep the download. The risk of this purchase is ours, which is exactly how it should be.
Read all of Script 1 first. Free.
The whole first script, the one opened above, by email. Use it this week, then judge the other nineteen by it.
Written for the manager nobody prepared.
This is for you if
- You lead a real team (a shift, a floor, a unit, a department), and a hard conversation is coming
- You were promoted for being good at the work, then handed people with no training
- You want the words, not another leadership philosophy
- You’d rather prepare for ten minutes than dread it for two weeks
It’s not for you if
- You want a video course with certificates and modules
- You’re looking for theory about what leadership is
- You need legal advice. This isn’t that, and says so plainly
- You’re done managing and headed for the exit. No book fixes that
Asked before buying.
Is this a course? How long does it take?
Can my company pay for it?
What exactly do I get, and how?
How does the guarantee actually work?
Is this legal or HR advice?
The conversation isn’t going away.
Every week you wait, it gets a little heavier, and the version of it in your head at 3am is worse than the one in the room. Ten minutes of preparation is the whole trade. Walk in with the words.
Instant download · 30-day money-back guarantee · keep the download either way